when an international Travel Insurance company wanted a Case Management system, they turned to Vedas. We helped design a very flexible data driven system that will not only cater to their current needs but also adapt to any future requirements.


The system allows for assigning different cases to different case Managers based on their unique skills. Tracks various data points for unique cases like Air lifting for medical emergencies, repatriation of remains and other medical emergencies. Integrated to the system is an eleborate note taking system with built in emailing to concerned people about the progress of the case.


Numerous statistical reports on caseType and usage of services by various Insurance companies that are clients are provided as well.


The system is built on MS SQL server with replication and C# with Windows and Web client software.